This page is to inform our users of any known issues with the VyprVPN service. The latest service status updates and announcements are listed first.
January 10, 2019
VyprVPN Service Update: Connection Restored For VyprVPN For iOS App Users
We are happy to report that we have restored our service on all VyprVPN Apps including our iOS App. You will be able to connect successfully from China using your iOS, Android, Windows and Mac devices.
We thank you for your patience as we addressed the attacks of the Chinese Firewall on our service. We are committed to providing a reliable VPN service and we will be monitoring the Apps performance to make sure that our connection is stable.
January 8, 2019
VyprVPN Service Update: Connection Restored For VyprVPN For Mac App Users
We are happy to report that in addition to the solution we provided for the Windows and Android Apps, we have just restored our service using the Chameleon Protocol on VyprVPN MacOS App.
VyprVPN users will be able to connect successfully from China using the Chameleon protocol through their Android, Windows and Mac devices. Please update your applications to the latest versions to ensure you can connect. You can download them here.
We apologize for the inconvenience and we hope that you can connect successfully now. We are committed to providing a stable service and we are working hard to restoring the connection on all iOS platforms.
December 27, 2018
VyprVPN Service Update: Connection Restored For VyprVPN For Android App Users
We’re happy to report that the VyprVPN technology team has resolved the connection issue on Android platforms in addition to the Windows App. VyprVPN users will be able to connect successfully from China using the Chameleon protocol through their Android and Windows devices. Please update your applications to the latest versions to ensure you can connect (Android – 2.30.0 , Windows – 2.16.0).
We are committed to providing a stable and reliable service to all customers.
Our team is monitoring the connection performance and will be prepared to counter any blocking attempts by the Chinese Government.
December 23, 2018
VyprVPN Service Update: Connection Restored For VyprVPN For Windows App Users
The VyprVPN Technology team has been hard at work addressing the new blocking techniques implemented by the Great Firewall. We are happy to report that we have just restored our service on the VyprVPN Windows App. We are working now on restoring the connection on the remaining VyprVPN Apps.
Our team will be working in full capacity to monitor the performance of this solution and to guarantee full access to all VyprVPN users in China.
You can access the VyprVPN service immediately on our Windows App using the Chameleon protocol. For more details, please follow the below steps:
1 - Download VyprVPN Windows App and sign-in using your account credentials. You can download the Windows app here.
2 - Activate the Chameleon Protocol following the steps highlighted here.
3 -Connect Using Fastest Server
We appreciate your patience while we resolve this matter and we thank you for being a loyal VyprVPN customer.
December 22, 2018
Increased Blocking Efforts By The Chinese Government -
We are aware of the connectivity issue that you are experiencing, and we apologize for the inconvenience. Yesterday, the Chinese government started implementing major blocking attacks on VyprVPN service. The new attacks are using new techniques which enabled the Great Fire Wall to detect and block VPN traffic quicker than any time in the past.
Our technology team is engaged and will be working diligently until we find a solution to this issue.
We are committed to providing the most reliable VPN service in China and we take this connectivity issue very seriously. We thank you for being a loyal VyprVPN customer and we apologize again for the inconvenience.
If you need any further assistance, please contact support.