Note: As of VyprVPN for iOS version 2.12 on iOS 9, you are no longer required to install the certificate profile unless you attempt to connect to a personal VyprVPN Server. Users on iOS 8 will still need to install a profile in order to use the app. If you have a profile installed, you can use the steps below to assist you in removing it for troubleshooting purposes.
- Open Settings on your iOS device.
Here you will see any configuration profiles installed on your device (there might be several). Tap on the one named VyprVPN or VyprVPN Certificate.
Tap on Delete Profile, then Confirm that you would like to delete this profile by tapping Delete again.
You have now uninstalled your VPN profile associated with VyprVPN.
If you need any further assistance, please contact support and we'll be happy to help!