If interested in accessing CBC Gem content while connected to VyprVPN, please ensure you have met the following criteria:
- Register for an account with CBC Gem. - https://gem.cbc.ca/benefits
- Ensure you have VyprDNS enabled. - How do I enable VyprDNS?
- Connect to our Canada server location. - Which VyprVPN server should I connect to?
However, if CBC Gem still states you are not in the service area after meeting the above criteria, please try the troubleshooting steps from the following Help Center guide: Trouble Accessing Geographically Restricted Streaming Services
Please note Golden Frog will not be able to assist with registering for an account with CBC Gem.
If you have any questions, please contact support and we'll be happy to help!
Last reviewed/updated September 2019